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T&DPI Magazine - Duo wins lucrative contract with ChicBaby.com

Duo wins lucrative contract with ChicBaby.com

Duo UK has won a contract with London-based ChicBaby.com to produce branded packaging for the online retailer’s shipment of baby and maternity goods, which will be shipped to over 30 countries around the world

The Manchester-based polythene packaging manufacturer, which turns over £25m, will provide branded polythene packaging for the premium online children’s wear retailer’s postal orders, both in the UK and overseas.

Duo has produced a quality branded dual-strip returnable mailing bag for ChicBaby.com which will help customers process returns efficiently.

The bags manufactured by Duo also enable customers to participate in ChicBaby.com’s innovative “Give&Get Global Clothing Drive” – a program that allows customers to refill the shipping bags with clothes that no longer fit their children and ship them to a partner charity in their own country.

Ash Huzenlaub, ChicBaby.com chief executive, said the contract was awarded to Duo because they were highly recommended by one of the world’s largest ecommerce fashion companies.

“ChicBaby.com’s Give&Get Global Clothing Drive is a central focus of our company and it is only through Duo’s dual strip reusable mailing bag that this program is able to function. Within each order, we provide a shipping label for a partner charity that is country specific to our customer. As Duo’s bag is so easy to reuse, recycling the bag for this purpose further enhances our customers’ experience and they feel great for participating in the program.”

Duo UK managing director, David Brimelow, told Packaging News one of the most critical factors in delivering a competitive packaging service is time – the right packaging needs to be delivered at the right time to meet unpredictable consumer demands.

“Understanding how critical this is to our customer base, we consistently review our internal processes to streamline savings, both in terms of cost and time. Part of doing this well is remembering we’re dealing with an individual, who has other demands upon them, as well as fulfilling a business’s packaging needs. Another of our competitive advantages is that we manufacture all our polythene goods in the UK and offer a great turnaround on imported traded goods, so we can deliver competitively priced goods quickly, a simple yet effective way of gaining and maintaining an edge in the market.”


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